April 2, 2020

City of Trail, Village of Warfield & City of Rossland

Seniors and older adults living in Trail, Warfield and Rossland

April 2, 2020

‘South Kootenay Seniors’ is the new regional age-friendly ini a ve between Trail, Warfield and Rossland. In light of the COVID-19 pandemic, our three municipalities are working together to support local seniors by providing information on local non-medical resources. Now, more than ever, it is important to stay at home and practice physical distancing as much as possible. This is especially important for seniors. Many local businesses, groups and individuals have generously stepped forward to assist seniors with services such as delivering groceries or prescriptions, and doing wellness check-ins by phone. Details on local services change often, so please check our website for current information or contact us to join our mailing list for future updates:

Contact information for South Kootenay Seniors:

Web: Email:

If you don’t have internet access or need additional resources, please call our coordinator Heather:

Ph: 250-368-1896 Monday to Friday 9:00am – 5:00pm

*Business or service providers offering help to seniors in response to COVID-19 that we’ve missed, please contact us to be included in future updates.

Stores offering ‘Seniors Only’ Shopping Hours:

For Seniors and Immune Sensitive People (as of April 1, 2020 subject to change):

  • Ferraro Foods Rossland & Trail: 8:00-10:00am daily
  • Safeway: 7:00-8:00am daily
  • No Frills: Tuesday & Thursday 7:00-8:00am
  • Walmart: 7:00-8:00am Mon-Fri (not on weekends)
  • Shoppers Drug Mart: 9:00-10:00am 7 day/week

Note: Most stores will not allow reusable bags; some not accepting cash payments at this time.

Grocery Shopping / Delivery:

There are several options available locally to assist seniors with grocery shopping.

    1. Safe Seniors, Strong Communities: is a new program offered by the BC Government. The program provides seniors with the support they need free of charge during the COVID-19 crisis, by matching seniors that need support with volunteers in their community. Non-medical services include help with grocery shopping, meal prep, prescription pick-up or receiving a friendly check-in phone call. To register for services or to volunteer call 211, or visit
    1. United Way’s Better at Home Program: the Lower Columbia Better at Home program is the local chapter. Their program offers support for seniors by providing non-medical services such as grocery shopping and friendly phone calls. For more information please call: 250-364-2326 or visit their Facebook Page.
    1. Kiwanis Club of Trail: has graciously offered to help deliver groceries from Ferraro Foods for seniors in Trail and Warfield who are unable to shop in person. You may contact the following members for assistance:
  1. Rossland Rotary Club and Lions Club of Rossland have kindly offered to deliver for seniors and those with immune sensitivities. You may contact the following members for assistance:
    • John: 250-551-2259
    • Chris: 604-866-7332
    • Louis: 514-816-3435
    • Mike: 250-362-7787
    • Bill: 250-512-7671


Prescription Delivery

The following pharmacies offer delivery options for prescriptions. Please call them for details:

  • Safeway: 250-368-3790
  • Shoppers Drug Mart: 250-364-3341
  • Pharmasave: 250-368-3363
  • Alpine Drug Mart: 250-362-5622

Helpful Tips

To reduce the risk of exposure to COVID-19 while shopping: Let others shop for you if possible or go during ‘Sr’s only shopping times’ and keep 2m from others. Wash fresh produce; disinfect groceries with disinfectant wipes if desired; wash hands well with soap and warm water after shopping.

Ways to Support Seniors in Your Community

  • Volunteer with local groups or call BC211 to sign-up as a volunteer
  • Call your older family members, friends or neighbours
  • Be aware of potential scams & protect personal information
  • Offer to assist with shopping/errands
  • Stay home as much as possible & practise physical distancing